ebikemotion error codes

Got a new Ribble e-bike and want more assistance with how exactly it works. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Press again (whilst it is flashing) to advance to the first assistance level (Green). Now you can solve these minor issues easily and quickly. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Switch your electric bike off and wait for 10 seconds. I went the "suggested way" and am waiting for a new charger. Contact your eBike dealer. Clicking on the stopwatch icon opens up the activities section of the app. The app raises interaction between bike and rider to a new level. Bosch Intuvia Owner's Manual. One or more hall sensor cables could be disconnected or damaged. Check your battery voltage. xref You are using an out of date browser. Switch off the eBike System. Current supplied by the Battery Pack is too high. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Seems as though it will start now but shuts down momentarily. You can find more detailed information about the companion app in our separate MAHLE app blog. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Read her story here. This thing works wonderfully. Continue charging. Here is the issue: after the ride I review my activity but I don't see any error message. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Up top, weve highlighted via video how to use the bicycles major features. Continue charging. Its the power supply error of the electric bike. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. The motor is a pedal-assist system (pedelec), a sensor detects the pedalling rhythm and provides assistance based on the assistance level selected. 0000000776 00000 n Reduce power demand and restart the bike. The Battery Pack voltage is not correct for this system. It appears when the throttle is loose and cannot return to the initial position. There you have the most commonly experienced electric bike error codes explained. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. If you regularly use the companion app, you may see other colours appear on the control buttons. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It uses a widget technology and allows users to completely set up the information they need to see. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. If error perists replace the chareger with a new one. Also, check if there is any silicon interference or corrosion damage. The app will show if there are any errors in the bicycles electrical system. The battery used on the bike produces higher than the required voltage. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). The code iam getting is E0600. But, what was it about this particular system that made us choose it over the others? With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. If the system locks, please restart the eBike System. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Speed Sensor error - Motor consumes but Speed not received from sensor. EBM App Activation 50 pts. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Power supply problem in sensors. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Error codes tabled below could be different from ebike motion error codes. Replacing the controller may solve the issue. So, having decided on the hub drive motor, one system stood out above all others. If you are getting error code 08 (throttle issue) first check throttle connection carefully. First of all make sure that your battery is fully charged and has enough voltage. Avoid large power demands while this error is active to prevent deterioration. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Error in the Error Database System. Temperature sensor damaged. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. This thing prevents the battery from working effectively. At this time, you should open the eBike app from your smartphone and can get the detailed error description. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. The button itself is surrounded by an LED display that illuminates when the button is pressed. Reduce the discharge speed or stop for a few minutes. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago An incorrect battery used on the bike shows. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. If the error persists, try a new charger.". Can anyone help me please If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. What type of battery is it? From flat, the battery takes 3.5 hours to reach full capacity. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. We have looked at the chart of errors on this site. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. If the problem persists, contact your eBike dealer. I have had a error code that shows itself on my ebikemotion app while riding. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Please reduce the demand. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Excessive charging temperature. What should I do if my treadmill is slipping? Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Its a tendency practiced by many riders. Error code 10 indicates that hall sensor connector is not connected properly. Charge the battery within the appropriate temperature ranges. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. This can be saved post-ride in the app and uploaded to Strava. Is the motor restricted to 15mph here in the US? Controller error could result from one of the plugs from the controller not being correctly connected to the motor. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Never hurts to have 2, but is it really a firmware issue? If you do not get any power to the display then you should start with the battery as well as all the connectors. To activate 'walk assist' mode simply hold Button B for 1-second. If the problem persists, contact your eBike dealer. Make sure your ebike is powering on and your display panel lights up. So, lets find out the common errors and their codes. Sunday: Closed. Consider replacing the torque sensor, controller, or drive shaft. It wont function correctly, indicated by, The battery voltage is too high to run the bike. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Save my name, email, and website in this browser for the next time I comment. Let the battery rest for 2 hours and replace the charger with a new one. Update files are available for remote repair, please contact CSG warranty. The charger LED and the HMI will turn BLUE. Hey David. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. A companion app is also available to download which displays such details on any smartphone. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Also, when the software encounters and the connection interrupted. It happens when the motor cable is disconnected. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. If the problem persists, contact your eBike dealer. Restart the eBike System. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Each of which offers a slightly different power configuration for each resistance level. Register using either your email address or Facebook account, at which point youll be let into the app. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. You will need to return under warranty to a dealer that has the required cable. These errors may affect the electrical system of the bike. He successfully installed parts and battery. Ray. The throttle may be loose or damaged. Improper connection between the display and controller-. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. White: 75% of the battery or more remains. thanks for checking out our blog post about the Orbea Gain. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! Check wiring and the accessory connected to the light line. This issue leads to wear and tear. (435) 214-7287 Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. Bosch HMI & Drive Unit Manual. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. We showed what the error code means, along with some solutions. This type of error happens due to a simple connection problem. Battery Pack voltage too low. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. <]/Prev 778070>> i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Do I need to pedal to ride this bike? Save my name, email, and website in this browser for the next time I comment. Put it on charge and linked the app and it reported error 201. Every error code outlines different issues with the bike. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Press question mark to learn the rest of the keyboard shortcuts. At times this error can be linked to the internal controller or the motor. The speed or torque sensor errors can get some errors as they have been overused. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Did the same thing you suggested here and it's back to normal. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Also the PAS wont kick in on level 4 or 5 Thanks Or did you get the firmware update? If the problem persists, contact your eBike dealer. I spoke to the dealer and he said there should be an error message posted. But why did she turn to an e-bike? What is it? Bosch Battery Pack Owner's Manual. Every error code defines different issues with the bike. The dealer can use any flash drive Of course, using a lower level of assistance or being judicious with the max assistance results in more range. you have Bluetooth enabled on your phone. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. So for any one running into this problem I might have fixed the issue. Adam, Right: Handlebar-mounted Trio control unit. Check the wiring accessory, disconnect it and contact the accessory supplier. Click the owl icon to create an account if you don't have one already. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Check to find out if anything is blocking it or not. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. 130 0 obj <>stream If you have previously registered with the older ebikemotion app you will still need to register. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Check the connection from the controller to the motor. Weighing in at just 3.5kg for the ENTIRE system. Interested in a Bike with an Ebikemotion Drivetrain? Check that with the accessory disconnected there is no error. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Sunday: Closed, 1352 White Pine Canyon Rd Our aim was to create the lightest range of electric bikes in the world. Thanks EBM Explained 50 pts. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Charge your battery for at least 30 mins and check if the voltage value increases. Sign up for in-stock updates and discounts! The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Discharge the battery and then recharge it. Inverted polarity at charger. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Check the cable; try unplugging and replugging. Please check the remote connector. How long does it take to charge the battery? Charge the battery within the appropriate temperature ranges. Electric bikes light lines power output failure or assist light error. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. How will I know how much battery charge remains? It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z This section is intended for developers who are debugging system errors. Error codes can differ according to different brands. So long story short I am getting a motor sensor error when I try to use my throttle. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Its no doubt that at some point, you may encounter one or some of the errors discussed above. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Turn compatible lights on/off (if fitted). Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Is the battery and /or motor replaceable? Elizabeth Davis. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely.

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