ncl butler and concierge service

From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. was busy handling technical details with the registration process. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. [CDATA[ What is being described on this thread is reality. Seldom travelers may not get enough value to warrant the cost. Lots of room for everyone. I would have found that to be unacceptable too. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. The service operates as a dedicated phone line, available . There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! They also handle your priority disembark at the end of the trip. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. By continuing to browse the site you agree to our use of cookies. ft. Fine linens, feather duvet on stateroom beds, and a pillow menu. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. It is a cruise ship not Downton Abbey. What they can do though is virtually everything in between. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Explain your cabin amenities and make sure you know how to use all of its features. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Name of lounge: The Haven Lounge. What is the cheapest month to book a cruise? In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Mountains and beaches look so much better from a penthouse view. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Your butler is there to make it happen. But if youre cruising The Haven, youre in for a special treat. Part Time Real Estate, Leasing Consultant. Guests will experience a vacation different that that typically found onboard. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. The concierge can also help you plan special occasions and celebrations. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE Stay close to them with our convenient connecting staterooms. Help you plan and execute a cocktail party you host in your suite. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Concierge services to help guests book dining, entertainment, shore excursions, and more. Celebrating a birthday, anniversary or honeymoon? As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Disney cruise ships do not offer butler service. Personally, we are happy to go on our own when they let you. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Improve earnings, maximize rewards and track progress toward dream trips. reservations; show reservations and seating and other technical management issues. I have had 2 NCL cruises in suites. 574 sq. This stateroom type features relaxing and luxurious spa decor. These stories will help: A beginners guide to cruise line loyalty programs. You. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. DECK 18. There is another thread about tipping the Butler good luck with that one. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. 957 sq. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Special Haven menus for The Haven Restaurant and in-suite dining. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. And be sure to call for butler and concierge service anytime you like. We enjoy eating in the restaurants more than we would the room. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. phone to call my cabin mates - it works ! In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. Cruise ship travel is changing this year: 7 changes you can expect in 2023. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. An aft-facing suite would include a butler/concierge. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. one night we stayed in to watch one and ordered pizza. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Yacht Club suites also come with a personal butler available 24 hours a day. I write this because there was one occasion when the Butler was attending to our meal in our room. To find out more, please, Traveling with a group of people? With up to 6,694 sq. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. What is the cost? The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Dine together as your butler serves a meal from our special Suite menu. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. They can present in-room tea service. With Europe-trained butlers, there is no request that is to challenging for them to handle. Is your point person for information on ship happenings day-to-day. Phoenix Concierge Services. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Actual amenities vary by ship and category. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. So we'll be trying that out next summer! Related: Inside Regents new $11,000-a-night super suite. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Your butler will also remember your preferences and attend to your every need. Luxurious details such as platinum keycard to stateroom. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Job specializations: Real Estate/Property. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Let's take a deeper look with these two examples. A butler, on the other hand, is much more focused on your in-cabin experience. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. I thought our room steward did the cleaning and turning down/making up. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Spanning and impressive 6,694 square feet. .One family cruise we were in Cagneys. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Are drinks packages worth the price? They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. the escort onto the ship has failed both times we sailed in suites. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). The Haven has plenty of space for guests to lounge and relax. Cost includes $12.95 plus applicable local sales tax. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. But if you're cruising The Haven, you're in for a special treat. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. We were on a very port intensive itinerary with our two kids. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Full Time, Part Time position. Hotel. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Listing for: Simpson Housing LLLP. I hope those neighbours tipped him well as he was so devoted. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Guests will need to use their keycards in order to enter The Haven complex. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. 301 Route 17 N, Suite 1150, Rutherford, NJ ft.*, your Family Suite sleeps up to six* guests. Then watch the moonlight dance on the waves from your private terrace. Compare the cost in points or miles to cash, and see which option is best. By Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. The current welcome offer on this card is quite lucrative. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. All Rights Reserved. Uber Cash and Uber VIP status is available to Basic Card Member only. Was at St. Johns Bay well over a mile from the ship and as a test used the. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. You will be able to leave a comment after signing in, By The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. is director of content operations at TPG. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. There are select categories of Suite which come with specific additional amenities, too! Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Here are a few threads that might help (some even with pics! He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. I think I'm right in saying that doesn't include a butler. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. If you forget let say your jacket and your in the theater you call your butler.

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